• Phone +86 13375320398
  • info@GreatHensen.com
  • Room.1602, Building 3 Fortune Zone, No.13 Lianyungang Road, Qingdao, China

Privacy Policy

Last Updated: June 2025

Great Hensen International Logistics Co., Ltd. ("Great Hensen," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or submit inquiries through our contact and quote request forms.

1. Information We Collect

Information You Provide: When you fill out a contact form, request a quote, or email us, we collect the email address you provide and the content of your message. You may also voluntarily provide your name or company details. This information is used solely for the purpose of responding to your logistics inquiry.

Automatically Collected Information: We automatically receive standard technical information when you visit our website, including your IP address, browser type, pages viewed, and access times. This data is aggregated and used for website analytics and performance improvement purposes only.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide logistics quotations
  • Communicate with you about our freight, warehousing, and supply chain services
  • Improve our website content and user experience
  • Comply with applicable legal and regulatory obligations

We do not use your personal data for automated decision-making or profiling.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

  • With trusted service providers who assist in operating our website (e.g., hosting, analytics), under strict confidentiality agreements
  • When required by law, regulation, or legal process

4. International Data Transfers

As an international logistics company, your inquiry data may be transferred to and processed in countries where we operate or where our servers are located. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure.

6. Data Retention

We retain contact form submissions and business correspondence for as long as necessary to fulfill the purpose for which they were collected, or as required by applicable law. Email correspondence related to completed logistics services may be retained for reference and quality assurance purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise these rights, please contact us using the information below.

8. Cookies

Our website may use essential session cookies and analytics cookies. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: info@GreatHensen.com
Phone: +86 13375320398
Address: Room 1602, Building 3 Fortune Zone, No.13 Lianyungang Road, Qingdao, China